eLearning - Case Example

Client

The client is an international bank well recognised across the world. As a commercial bank, they provide credit to small and medium sized businesses. The process assessing the allocation of such credits is based on financial analysis, apart from a number of regulatory requirements. In the past, staff starting in credit-related positions had very different levels of subject knowledge.

Situation

In the past, the bank trained such newcomers in classroom sessions. To make the offering more flexible and enable the bank to provide this service

whenever a person started the job, without having to set up a full training programme, the bank was looking at training options that were far more flexible, yet were built 100% around their own process.

ATC’s value

The bank requested us to develop a financial analysis eL based on the training programme they had provided over the years internally. We developed a number of modules that each last between 20 and 30 minutes and focus on specific aspects of financial analysis, fully in sync with their methodology. Participants have the opportunity to learn through input provided by the eL, but equally by applying what they have learned in various exercises.

The bank has replaced the basic course with this eL approach, which participants can follow at their own speed, implying that some complete the cycle rather quickly because they have a basic knowledge of the subject already, whereas others who are generally unaware of such issues take more time but end up at a similar level.

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